Frequently asked questions

When will my order arrive?

It depends on the shipping company chosen and the delivery person, we provide a group of shipping people in a range of major cities, and it usually takes 1 to 3 days from the order being placed and confirmed.

Is there overseas delivery?

Currently, the contracted shipping companies deliver within the country and a set of specific cities on the delivery page, all the cities that the shipping company's representative reaches are displayed

You can request overseas delivery from the store team via WhatsApp to do the product weight information and pricing of international freight forwarders that are not currently registered in the store.

In case of a manufacturing defect in the product?

You must refer and read the return policy to know the conditions of return and exchange, and in the event of a manufacturing defect that has been agreed to be returned, the shipping value of the company as well as the return shipping will be calculated on the customer, while the value of the product is not calculated on the customer according to the return policy.

I want to order large quantities. Is there a discount?

The store offers a delivery service for large quantities upon request, and there is a discount of 10-20% on some products. You can contact us directly through the 'Contact Us' page to inquire about quantities and discounts.